Service

# 1 in Customer Satisfaction over all dealers in British Columbia

Winner of Ford Motor Company's Highest Honour"The Chairman's Award"

We service all makes and models and we are committed to providing the best customer service you've ever experienced, just look at those earnest faces!

For your convenience, Steve Marshall Motors features on-line service scheduling. Now, planning your vehicle's regular maintenance is easier than ever.

Best Service for Your Car

Discover the 10 Reasons how you get the Best Service from Your Ford Dealer.

Among the 10 reasons is how our reputation depends on customer satisfaction. That’s why here in Campbell River we guarantee our repairs. Plus, original parts carry additional Ford guarantees.

See what our customers are saying on our Comments from Customers page here.

Body Shop

Providing service second to none.

It all starts with our highly skilled body and paint specialists who use the latest in training and technology to ensure that they get your vehicle right — the first time, on time. Pictured here is Body Specialist John.

Yes, that is an engine; yes, it is that big. Yes, the whole front is smushed.

Like New Detail

Located on the corner of Dogwood Street.

Like New Detail will keep your vehicle protected and looking new using full detailing, power polishing and undercoating.

Ask about their seniors discount when you call them at (250) 286-6652.

The Washbay

Ever wonder who cleans your vehicle, once your service is complete? Or who puts those finishing touches on an automobile before you take delivery of your new car? The washbay staff are the great people that put all the finishing touches on any vehicle passing through our dealership.

When your service is completed, one of our staff gives it a complimentary wash. Just one more reason to service your vehicle at Ford. (There are already 10 Reasons ).

This part of our Steve Marshall Motors Family are helpful just about anywhere around the dealership, doing all sorts of things. From helping Service, Sales and Parts to always brightening the day with a joke or a smile. A huge part of our Ford Team!